Information We Collect
We collect personal information that is reasonably necessary for providing our mortgage broking and finance services. This may include your name, contact details, financial information, employment details, and identification documents.
How We Use Your Information
We use your personal information to assess your lending needs, submit loan applications to lenders on your behalf, provide ongoing service and loan reviews, and comply with our legal and regulatory obligations.
Disclosure of Information
We may disclose your personal information to lenders and financial institutions, our aggregator (BLSSA Pty Ltd), credit reporting bodies, your solicitor or conveyancer, valuers, and other third parties as required to process your loan application.
Data Security
We take reasonable steps to protect your personal information from misuse, interference, loss, unauthorised access, modification, or disclosure.
Your Rights
You have the right to access and correct your personal information held by us. You may also make a complaint if you believe we have breached the Australian Privacy Principles. Contact us at admin@finseek.com.au or call 0411 089 384.
Complaints
If you are not satisfied with our response to a privacy complaint, you can lodge a complaint with the Office of the Australian Information Commissioner (OAIC) at oaic.gov.au.